See your router manual for I’m not sure you’ve actually used this product? There is no setting to auto-update, and it does not auto-update. Note you can prevent this from happening again by reserving IP addresses for your Sonos devices in your router setup. Reboot/power cycle your devices in the following order:Īllow each device to come back up before proceeding to the next. This can cause a myriad of problems, including missing rooms, app not connecting, grouping errors, etc. ![]() These often show up after an update or power outage because a reboot requires the device to request a new IP, and the router, having lost track of current IP assignments, issues a new IP that is in use by another device. Specifically, it sounds like duplicate IP addresses. That’s what an actual problem caused by an upgrade looks like. The main thread on that problem hit 100 pages, which is over 2500 posts, and there were dozens of other smaller threads on the very same problem. No more upgrades.Īs to the update causing problems, there once was an actual problem with the software of a single Sonos unit, the Playbar. Turn off auto-upgrades in the Sonos app settings, and in your App Store/Google Play settings, set the app to not auto-upgrade. This is pretty ridiculous for the price point on these things. I’m not paid to do quality control for Sonos, I already have a job. I’d like to not spend half a day trying to get my very expensive speakers to work. If you can’t make properly functioning software, outsource it to a company that knows how. If you’re not going to at least do basic testing for your software, it should be optional to upgrade. And every update disables the software until the update is installed. This should be at least the baseline for testing working software, but every update on every device causes a problem. I have a relatively new Mac Mini, a new MBP, and a 1 year old iPhone which are all kept on the latest OS. App won’t connect to system, or it will but now my favourites are gone, or it takes forever to connect, or…some other issue. Personally speaking, if you have no S1-only Sonos products, you will need to just stick with an S2 System, but speak with Sonos Support before doing anything further as they maybe able to quickly resolve the issues you’re having at the moment and will hopefully get your setup back up and running. Also note to add a compatible S1/S2 product to an S1 system, which has already been upgraded to S2 you must first downgrade that product whilst it’s in a ‘factory reset’ state, the process for doing that is mentioned in this Sonos Support link: …when the S1 System has been put in place, only then you can add a Play:1 to that setup, but you cannot create a new S1 system with a Play:1 - so maybe that’s where things were going wrong for you. Just to let you know that Play:1 speakers are compatible with S1 and S2 Systems, but you cannot create an S1 System with any product that is both S1/S2 compatible - you would first need an S1 only product (one of these) to create an S1 system: I’ll try a support call tomorrow, thanks for the advice and link Ken. My THG3000 router firmware is also up to date. They have been working for ages without issue and then all of a sudden they don’t. The app said I could revert to S1 with my Play:1 speakers. ![]() I’ve spent most of the day trying to get either of my speakers working. They can then check your setup with you over the phone and hopefully get you back up and running. I suggest you get in touch with Sonos Support Staff via this LINK, as you maybe doing more harm than good. Reinstalling your speakers - if you’ve fully reset the speakers already (and the App too) you ‘might’ (perhaps) have over-written your system. There’s no way to revert to S1 with the hardware shown in your profile - how did you go about trying to do that with your system? Nothing works, but nothing had changed so why did it stop? Hmmmm, methinks ![]() Tried rebooting router, reinstalling apps and speakers, to no avail. Today, for no reason I can fathom, neither of my Play:1 speakers work.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |